Terms of Service

    Please read these terms carefully before using our property management services.

    Effective Date: December 29, 2024
    Last Updated: December 29, 2024

    1. Agreement to Terms

    By accessing or using Denova Living services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

    2. Services Provided

    Denova Living provides comprehensive property management services including but not limited to:

    • Tenant screening and management
    • Property maintenance and repairs
    • Financial management and reporting
    • Legal compliance and documentation
    • Marketing and leasing services

    3. Client Responsibilities

    As a client, you agree to:

    • Provide accurate and complete information about your property
    • Maintain adequate insurance coverage on your property
    • Comply with all applicable local, state, and federal laws
    • Pay all fees and charges in a timely manner
    • Allow reasonable access to your property for management purposes

    4. Fees and Payment

    Management fees and payment terms will be outlined in your individual service agreement. General terms include:

    • Monthly management fees are due on the first of each month
    • Additional fees may apply for specific services
    • Late payment fees may be charged for overdue accounts
    • All fees are subject to change with 30 days written notice

    5. Limitation of Liability

    Denova Living's liability is limited to the amount of management fees paid in the preceding 12 months. We are not liable for any indirect, incidental, special, or consequential damages arising from our services.

    6. Termination

    Either party may terminate the management agreement with 30 days written notice. Upon termination:

    • All outstanding fees must be paid
    • Property records will be transferred to the owner
    • Security deposits will be handled according to local laws
    • Ongoing leases may be transferred or terminated as agreed

    7. Privacy and Confidentiality

    We are committed to protecting your privacy and maintaining the confidentiality of your information. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

    8. Dispute Resolution

    Any disputes arising from these terms or our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in the jurisdiction where our business is located.

    9. Governing Law

    These terms are governed by the laws of the state where Denova Living is incorporated, without regard to conflict of law provisions.

    10. Changes to Terms

    We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

    11. Contact Information

    If you have any questions about these Terms of Service, please contact us:

    Denova Living
    Email: legal@denovaproperties.com
    Phone: (713) 221-4226
    Address: 13831 Northwest Freeway, Houston, Texas 77040